Platforms
RDB Manage: Hybrid Platform Support
This service is a cross-platform, full-stack, full resolving, proactive support solution that covers all your modern distributed infrastructure including your Public Cloud, SaaS and on- premises offerings. Over the years, the modern estate has evolved and now includes a wide range of infrastructure types including legacy and traditional core applications frequently hosted on propriety hardware and operating systems alongside cloud-based workloads and SaaS applications.
A big challenge for today’s enterprises is to maintain a diverse range of infrastructures and workloads. Resolving issues across hybrid environments can be extremely tough, and the costs of retaining and managing an in-house expanding skills matrix are rising. However, RDB offers a comprehensive support service that covers, individual applications and appliances, SaaS applications as well as the interactions that take place between them.
Who is it for?
Differentiators
Benefits
Explore
Proof of concept
Next Steps
If your company wishes to experience the benefits of new Cloud and Born in the Cloud services and continue deriving value from its legacy investments but does not want to maintain the skills set necessary to do everything in-house, this service is for you. We can help you keep all your different platforms running around the clock.
Differentiators
MISSING
We have a deep understanding of the importance of organisation and efficiency
Single Management System
When your database systems are managed on your behalf via a single management system, you are immediately notified if something does go wrong within this system.
Unique
We are unique in terms of the number of databases we can support.
Database Management
We have valuable database management and support skills and capabilities and are familiar with various new emerging databases which are reshaping the database marketplace.
Proactive
Our proactive approach ensures you are always kept in the loop. We communicate with our clients every step of the way to ensure their platforms are secure, accessible and wholly optimised.
Benefits
At RDB, we use enterprise standard monitoring, process and workflow management platforms to help you keep track of everything occurring within your estate. Our specialist support technicians are able to respond to and promptly resolve any issues. We cover the vast majority of cloud computing environments, operating systems, databases and application stacks.
- Reduced risk and continuous operation
- Single full resolving supplier, simplifying communication and responsibility
- No need to manage a costly internal team or maintain an expanding skills matrix
- Very high SLAa (24×7, 20 minutes)
- More control over cost
Explore our Solutions
Optimisation
RDB Are experts at getting the most out your software and hardware assets. Using our expert team we can optimise your software and infrastructure to:
- Save money on expensive licences
- Reduce the cost of a cloud migration
- Make your database perform faster
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Applications
RDB can run your core applications as if they were SaaS across any rlevant infrastructure Azure/AWS, RDB Cloud and your own infrastructure. Whether it’s CORE applciations, legacy or a complex combination we can privide a single BaU service.
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Workflow Management
Our services are enhanced using our own monitoring technology, enterprise class workflow management and human skill.
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Infrastructure change
RDB Can design and implement complete infrastructure change. Considering budgets, prioroties and looking for opportunities to reduce cost of software, hardware, virtualisation and other services.
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24x7 Response
RDB offers very high SLAs for all its managed service offerings. Proactive, Full Resolving 24×7 and 12×5 with 20 minute response available
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Ready to get
started?
Request a demo or talk to our technical sales team to answer your questions.